This Privacy Policy outlines how [Company Name] (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our online jewellery store located at [website URL]. We are committed to ensuring the privacy and security of your personal information. By accessing our website and using our services, you consent to the practices described in this Privacy Policy.
- Collection of Personal Information
1.1 Information You Provide: When you visit our website or make a purchase, we may collect personal information such as your name, email address, contact number, billing and shipping address, and payment details. You voluntarily provide this information to us when you register an account, place an order, or communicate with our customer support.
1.2 Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience on our website. These technologies collect information about your device, browsing actions, and patterns. You can modify your browser settings to disable cookies, but please note that some features of our website may not function properly as a result.
- Use of Personal Information
2.1 Order Processing and Fulfilment: We use your personal information to process and fulfil your orders, including verifying your identity, processing payments, and delivering products to your specified address.
2.2 Communication: We may use your contact information to communicate with you regarding your orders, provide order updates, respond to your inquiries, and send you relevant information about our products, promotions, and events. You can opt out of receiving promotional communications at any time.
2.3 Account Management: If you create an account on our website, we may use your personal information to manage and maintain your account, including facilitating password resets, account recovery, and providing personalized recommendations.
2.4 Analytics and Improvements: We may analyze user behavior and preferences to improve our website, enhance user experience, and develop new products and services. This analysis is performed using aggregated and anonymized data.
2.5 Legal Compliance: We may use and disclose your personal information as required by applicable laws, regulations, or legal processes, or to protect our rights, property, and safety, as well as the rights, property, and safety of our customers and the public.
- Disclosure of Personal Information
3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing services to you. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
3.2 Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government inquiry.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third parties involved in the transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control of your personal information.
- Data Security
4.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure payment gateways, and restricted access to personal information.
4.2 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Your Rights and Choices
5.1 Access and Updates: You have the right to access, update, and correct your personal information held by us. You can do so by logging into your account or contacting our customer support.